Privacy Policy

Last Updated: February 05, 2025

At VisionbyAGC, we understand that information about you is personal. We take the responsibility of handling that information seriously and aim to be transparent about what we collect, why we collect it, how we use it, and the choices available to you.

This Privacy Policy applies to information collected through visionbyagc.com, our online forms, eligibility tools, application processes, communications, and other services or interactions that refer to this Privacy Policy.

Please read this Privacy Policy carefully. It explains how VisionbyAGC handles personal information when you browse our website, contact us, request information, complete an assessment, submit an application, or use one of our services.

1. About VisionbyAGC

VisionbyAGC provides services and support relating to international opportunities, including funding support, visa consultation, employment opportunities, UK Certificate of Sponsorship (COS) opportunities, and related application assistance.

For the purposes of applicable data-protection laws, VisionbyAGC may act as a data controller when determining how and why personal information is processed.

In some circumstances, we may process information on behalf of another organisation. Where this occurs, our role and responsibilities may differ depending on the arrangement and applicable law.

2. What This Policy Covers

This Privacy Policy applies to personal information that we collect or receive when you:

  • Visit our website;
  • Complete an eligibility assessment;
  • Submit an enquiry;
  • Request a consultation;
  • Apply for one of our services;
  • Submit documents or other supporting information;
  • Communicate with our team;
  • Subscribe to communications from us;
  • Make or arrange a payment;
  • Interact with our online forms or other website features; or
  • Otherwise provide information to VisionbyAGC.

It also covers certain information that may be collected automatically when you use our website.

This policy does not necessarily apply to websites, applications, or services operated independently by third parties, even where we provide a link to them.

3. Information We May Collect

The information we collect depends on how you interact with VisionbyAGC.

Information you give us

When you contact us or use our services, you may provide information such as:

  • Your full name;
  • Email address;
  • Telephone or WhatsApp number;
  • Residential or correspondence address;
  • Country of residence;
  • Nationality;
  • Date of birth where required;
  • Employment information;
  • Educational background;
  • Professional qualifications;
  • Information about your intended destination;
  • Information about your intended course, institution, employer, or opportunity;
  • Funding requirements;
  • Financial information relevant to an application;
  • Passport or other identification details;
  • Visa or immigration-related information;
  • Employment or sponsorship information;
  • Information contained in supporting documents;
  • Information provided through our eligibility forms;
  • Information contained in correspondence with us; and
  • Any other information you choose to provide.

We may also keep records of communications between you and VisionbyAGC, including enquiries, questions, requests, complaints, and responses.

Information relating to applications

If you proceed beyond an initial enquiry or eligibility assessment, we may need additional information to evaluate or administer your application.

The information requested will depend on the service involved.

For example, an application may require information relating to your identity, education, employment, finances, immigration status, proposed travel or relocation, or other circumstances relevant to the service.

You should provide accurate and complete information and notify us if information you have provided changes.

4. Documents You Submit

Some VisionbyAGC services may require supporting documentation.

Depending on the service, this may include documents such as:

  • Passport or identity documents;
  • Educational certificates or records;
  • Employment records;
  • Financial documents;
  • Bank or income information;
  • CVs or professional records;
  • Visa or immigration documents;
  • Sponsorship-related documents;
  • Letters or supporting evidence; and
  • Other documents reasonably required for your application.

Documents should only be submitted through the channels or methods provided or approved by VisionbyAGC.

We may use information contained in these documents to verify information, assess your eligibility, process your application, provide requested services, communicate with relevant parties where authorized or necessary, and meet legal or contractual obligations.

5. Information Collected When You Use Our Website

When you visit visionbyagc.com, certain technical information may be recorded automatically.

This may include:

  • IP address;
  • Browser type;
  • Device type;
  • Operating system;
  • General technical information about your device;
  • Pages visited;
  • Links or buttons interacted with;
  • Date and time of visits;
  • Referring website or source;
  • Approximate session information;
  • Website performance information; and
  • Other technical information generated when a browser communicates with our website.

This information generally helps us understand how our website is being used, identify technical problems, maintain security, and improve the experience we provide.

Where possible, information used for analytical or statistical purposes may be aggregated or otherwise separated from information that directly identifies an individual.

6. How We Use Your Information

We use personal information for purposes connected with operating VisionbyAGC and delivering the services you request.

These purposes may include:

Providing services

We may use your information to:

  • Conduct eligibility assessments;
  • Review applications;
  • Evaluate information you submit;
  • Provide funding-related assistance;
  • Provide visa-related consultation;
  • Assist with employment or sponsorship-related opportunities;
  • Coordinate application processes;
  • Communicate with relevant service partners;
  • Arrange consultations;
  • Process transactions;
  • Provide customer support; and
  • Deliver other services you request.

Managing enquiries

If you contact us, we may use the information you provide to:

  • Respond to your enquiry;
  • Understand what assistance you require;
  • Arrange a consultation;
  • Follow up on your request;
  • Provide information about relevant services; and
  • Maintain appropriate records of our communications.

Improving our services

We may use information about website usage, enquiries, applications, and service interactions to identify ways to improve our processes, website, communication, and customer experience.

Protecting our business and users

Information may also be used to:

  • Detect suspicious or fraudulent activity;
  • Protect our website and systems;
  • Prevent unauthorized access;
  • Investigate misuse;
  • Resolve disputes;
  • Enforce our agreements;
  • Protect our legal rights; and
  • Protect the security of our customers, staff, partners, and systems.

Legal and regulatory purposes

We may process information where doing so is necessary to comply with applicable laws, regulations, lawful requests, court orders, regulatory requirements, or other legal obligations.

7. Eligibility Assessments

VisionbyAGC may provide online or manual eligibility assessments.

Information submitted through an eligibility tool may be used to determine whether you appear to meet preliminary criteria for a particular service or opportunity.

An eligibility result should not automatically be understood as:

  • Final approval;
  • A guarantee of funding;
  • A guarantee of employment;
  • A guarantee of a Certificate of Sponsorship;
  • A guarantee of a visa;
  • A guarantee of admission;
  • A guarantee of relocation; or
  • A legally binding offer.

Additional checks, documentation, verification, third-party requirements, and decisions may apply before a service or opportunity can proceed.

8. Financial Information

Certain services may require us to collect financial information.

Depending on the service, this may include information concerning:

  • Income;
  • Employment;
  • Funding requirements;
  • Financial commitments;
  • Bank-related information;
  • Payment information;
  • Supporting financial documentation; and
  • Other information reasonably necessary for the relevant assessment.

We use such information only for purposes connected with the service, assessment, transaction, verification, fraud prevention, legal compliance, or other purposes explained to you at the time of collection.

We do not require financial information merely because you browse our website.

9. Payment Information

Where you make a payment to VisionbyAGC, payment information may be processed through a third-party payment provider.

Depending on the payment method used, the payment provider may collect and process information such as:

  • Name;
  • Contact information;
  • Transaction details;
  • Payment amount;
  • Payment method;
  • Transaction reference; and
  • Other information required to complete or verify a payment.

Where a third-party payment service is used, that provider may process your information under its own privacy terms.

VisionbyAGC does not need to receive or retain complete payment-card information where the payment is handled directly by an external payment provider.

10. Where Your Information Comes From

Most information we process is information you provide directly.

We may also receive information from other sources where appropriate and lawful.

These sources may include:

  • Employers;
  • Recruitment or employment partners;
  • Educational institutions;
  • Visa or immigration-related service providers;
  • Funding or financial service providers;
  • Payment providers;
  • Identity or verification providers;
  • Technology and website providers;
  • Professional advisers;
  • Publicly available sources; and
  • Other organisations involved in providing a service you have requested.

Where information comes from another organisation, we will handle it in accordance with applicable data-protection requirements.

11. When We Share Information

VisionbyAGC does not disclose personal information indiscriminately.

Information may be shared where reasonably necessary to provide a service, complete an application, operate our business, protect our users, or comply with the law.

Depending on the circumstances, recipients may include:

Service providers

We may use external providers for services such as:

  • Website hosting;
  • Cloud storage;
  • Communication;
  • Customer support;
  • Technology;
  • Document management;
  • Security;
  • Analytics;
  • Payment processing; and
  • Other business functions.

These providers may process personal information on our behalf where necessary to perform their services.

Business and service partners

Where relevant to the service you have requested, information may be shared with organisations or professionals involved in delivering that service.

For example, this could include an employment, recruitment, educational, visa, immigration, financial, or other service partner.

We will only share information where there is an appropriate reason and lawful basis for doing so.

Professional advisers

We may disclose information to lawyers, accountants, auditors, insurers, consultants, and other professional advisers where reasonably necessary.

Government and regulatory authorities

We may disclose information where required or permitted by applicable law, including in response to a lawful request from a government authority, regulator, court, law-enforcement agency, or other authorized body.

Business transactions

If VisionbyAGC undergoes a merger, acquisition, restructuring, sale, financing transaction, or transfer of part of its business, personal information may form part of the assets or records transferred as part of that transaction, subject to applicable law.

12. We Do Not Sell Your Personal Information

VisionbyAGC does not sell your personal information as a product or commodity.

Where we use third-party providers or partners, information may be shared with them where necessary for a service, transaction, business operation, legal requirement, security purpose, or another purpose described in this Privacy Policy.

13. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Cookies are small files that can be stored on your device when you visit a website.

We may use cookies for purposes such as:

  • Keeping essential website functions working;
  • Maintaining security;
  • Remembering preferences;
  • Understanding how visitors use our website;
  • Measuring website performance;
  • Improving website functionality; and
  • Supporting analytics or other website features.

Some cookies may be provided by third-party services used on our website.

You can control cookies through your browser settings. Depending on your browser and the type of cookie, you may be able to block, delete, or restrict cookies.

Blocking certain cookies may affect some website functionality.

If VisionbyAGC publishes a separate Cookie Policy, that document should be read together with this Privacy Policy.

14. Marketing and Promotional Communications

We may occasionally contact you with information about VisionbyAGC services, opportunities, updates, educational content, or other information that may be relevant to you.

Where applicable law requires consent, we will seek the appropriate consent before sending certain marketing communications.

You may stop receiving marketing communications by:

  • Using the unsubscribe option provided in an email;
  • Following the instructions provided in a marketing message; or
  • Contacting us directly.

Stopping marketing messages does not necessarily prevent us from sending important communications relating to an application, transaction, account, appointment, or service you have requested.

15. Our Legal Grounds for Processing Information

The legal basis for processing personal information depends on the circumstances.

Where applicable, we may process information because:

You have requested a service

Processing may be necessary to take steps at your request, assess an application, enter into an agreement, or provide a service.

We are required to do so

Certain information may need to be processed to comply with a legal, regulatory, accounting, tax, or other obligation.

You have given permission

For certain activities, we may ask for your consent before processing your information.

Where processing is based on consent, you may generally withdraw that consent. Withdrawal does not necessarily affect processing that took place before consent was withdrawn or processing that has another lawful basis.

We have a legitimate business purpose

Where permitted by applicable law, we may process information where this is reasonably necessary for legitimate business purposes, provided that applicable rights and interests are appropriately considered.

Examples may include maintaining website security, preventing fraud, improving services, managing business operations, and defending legal claims.

The specific legal basis may vary depending on the information involved and the reason it is being processed.

16. Sensitive Personal Information

Some types of personal information require additional protection under applicable law.

VisionbyAGC will only seek or process sensitive information where there is a legitimate reason to do so and where an appropriate legal basis exists.

If particularly sensitive information is not required for the service you are requesting, please do not submit it unnecessarily.

17. Information About Other People

If you provide us with personal information belonging to another person—for example, a family member, emergency contact, employer, referee, or other individual—you should make sure you are permitted to provide that information to us.

Where appropriate, you should inform that person that their information has been provided to VisionbyAGC and direct them to this Privacy Policy.

18. International Processing

VisionbyAGC may use service providers or work with partners located outside Nigeria or outside your country of residence.

As a result, personal information may in some circumstances be accessed, stored, or processed in another country.

Where applicable law imposes requirements on international transfers of personal information, we will take appropriate steps to comply with those requirements.

The safeguards used may depend on the countries involved, the type of information, the recipient, and the applicable legal framework.

19. How We Protect Your Information

We use reasonable technical, administrative, and organisational measures designed to protect personal information against:

  • Unauthorized access;
  • Improper disclosure;
  • Loss;
  • Destruction;
  • Alteration;
  • Misuse; and
  • Other forms of unauthorized processing.

Security measures may include access controls, authentication, restricted access to information, secure systems, monitoring, and other safeguards appropriate to the circumstances.

However, no internet transmission, website, database, or electronic storage system can be guaranteed to be completely secure.

You should also take reasonable precautions when submitting information online, including protecting passwords and avoiding sending sensitive information through channels that have not been authorized by VisionbyAGC.

20. How Long We Keep Information

We do not intend to keep personal information indefinitely without a reason.

Retention periods depend on factors such as:

  • The type of information;
  • Why we collected it;
  • Whether you have an ongoing relationship with us;
  • Whether an application or transaction remains active;
  • Legal or regulatory requirements;
  • Accounting and tax requirements;
  • Dispute resolution;
  • Fraud prevention; and
  • The need to establish, exercise, or defend legal claims.

When information is no longer reasonably required, we may securely delete it, destroy it, or anonymize it where appropriate.

Anonymized information that can no longer reasonably be linked to an individual may be retained for statistical, analytical, or business purposes.

21. Your Privacy Rights

Depending on where you live and which privacy laws apply to your information, you may have rights relating to your personal information.

These may include the ability to:

  • Ask what personal information we hold about you;
  • Request access to your information;
  • Ask us to correct inaccurate information;
  • Ask us to update incomplete information;
  • Request deletion where applicable;
  • Object to certain types of processing;
  • Ask us to restrict certain processing;
  • Withdraw consent where processing is based on consent;
  • Request information about how your data is being used; and
  • Exercise other rights available under applicable data-protection law.

These rights are not always absolute.

For example, we may need to retain certain information because of a legal obligation, contractual requirement, fraud-prevention purpose, or legal claim.

22. Making a Privacy Request

If you want to exercise a privacy right or ask us a question about the way your information is being handled, contact us using the details provided at the end of this policy.

Please provide enough information for us to understand your request.

For security reasons, we may need to verify your identity before providing personal information or making certain changes.

We will consider your request and respond within the timeframe required by applicable law.

23. Accuracy of Your Information

We rely on the information provided to us when assessing applications and providing services.

You should therefore make sure that information you provide is accurate, current, and complete.

If something changes, please let us know where the change could affect an application, service, transaction, or communication with you.

24. Automated Decisions and Assessments

Some parts of our services may involve automated tools, forms, calculations, eligibility checks, or other technology-assisted processes.

Where applicable law gives you rights regarding decisions based solely on automated processing, those rights will apply in accordance with the relevant legal requirements.

An online eligibility result should not automatically be treated as a final decision or guarantee unless we expressly state otherwise.

25. Children and Young Persons

Our services are generally intended for individuals who are legally able to use the relevant service.

We do not knowingly seek personal information from children where doing so would be prohibited by applicable law.

If you believe that a child has provided personal information to us in circumstances where it should not have been collected, please contact us so that we can investigate and take appropriate action.

26. Third-Party Websites and Services

Our website may contain links to websites, applications, social-media platforms, payment services, or other third-party services.

Once you leave visionbyagc.com, this Privacy Policy may no longer apply to information collected by that third party.

Third parties may have their own privacy policies and terms, and we encourage you to review them before providing personal information.

VisionbyAGC is not responsible for the privacy practices of independent third-party websites or services.

27. Social Media

VisionbyAGC may maintain or link to social-media accounts and platforms.

If you interact with us through a social-media platform, that platform may collect information about your interaction in accordance with its own privacy policy.

Information you make publicly available through a social-media platform may also be visible to others.

Please consider the privacy settings of your social-media accounts before sharing personal information publicly.

28. Complaints

If you believe we have not handled your personal information appropriately, we encourage you to contact us first so that we have an opportunity to investigate the matter and try to resolve your concern.

If you are not satisfied with our response, you may have the right to complain to the relevant data-protection authority or regulator applicable to your circumstances.

For individuals whose information is subject to Nigerian data-protection law, this may include the Nigeria Data Protection Commission (NDPC).

29. Changes to This Privacy Policy

Our business, services, technology, and legal obligations may change over time.

We may therefore update this Privacy Policy periodically.

When we make changes, we will update the date shown at the beginning of this document. Where appropriate, we may also provide additional notice through our website, email, or another suitable communication channel.

We recommend checking this page occasionally to stay informed about how VisionbyAGC handles personal information.

30. Effective Date

This Privacy Policy is effective from September 20, 2022.

Last reviewed: february 05, 2025.